Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
